Jetblue

Melt wad at JetBlue XBIS/219 02/24/2012 Meltdown at JetBlue The beset of 2007, freezing rainfall and sleet virtually shut down down northeastern advertizeports. slice most other air lanes canceled dozens of relief valves in cookery for the storm, JetBlue management opted to wait by the bad weather. The flight of steps paths policy was to do whatever it could to ensure that a flight was completed, even if it meant waiting for some(prenominal) hours. The IT occupations where a nightmare, riders were bumped mangle planes or arrived at JFK and other eastbound Coast airports to influence issue their JetBlue flights had been canceled. The tho way to commence to fix this was to rag on a phone for up to an hour on hold. thither were no kiosks or web site to go to substantiate help with their problems. Then they had the problem with the passengers luggage. The airline had a data storage warehouse that stored reservations and check in cultivation, much(prenominal) as the number of bags go over by a passenger and the bag tag naming numbers. What was missing was an information bodys fragment to record which bags had not been picked up and their location. JetBlue did not fuddle sufficiency employees to do what they needed to do when it came time to second fast.

When they did breed a few more(prenominal) than employees to help, they did not keep the procreation to do the job. I would befuddle cancelled the flights beginning(a) and mostly. The passengers and safety tot up first with any business. The IT system that was in drift was not the system that would help in a disaster. I would necessitate a website and kiosks in place; this gives the passengers more options as to what the contiguous step would be if your flight were cancelled. When anything takes out the phone lines thence what do you have leftover if in that location is only one choice to accept new plans. I attain that all businesses need to sword money, however at what make up?If you want to get a full essay, rank it on our website: Ordercustompaper.com

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