Imporaance of Feedback

Briefly comment on the assertion that: plenty of high-minded level film directors recognise the value of keeping in jotting with the real world by creating opportunities to talk with and brace feedback from nodes and frontline employees. (8 marks) Feedback is priceless for helping you to improve your communication skills this was observed by (McPheat : 2010 : paginate 16) Interacting with customers helps theater directors to learn about new developments on the tap much(prenominal) as new growths, new technologies being used by the organisations competitors such information is valuable to managers who develop plans to update their results, go and technology to favourably compete with their competitors. Employees who work in customer assistant pass on information from customers to mangers on issues of avail delivery such as the packaging of a product is not attractive. The language used in brochure is not easily understood. Such information is very relevant to the manager who will make necessary changes which will maintain the customers and drop new ones.

Managers who are in touch with customers get firstborn hand feedback on how effective the strategies the organisation has put in place are recompense on track or behind schedule and make necessary adjustments like hardly training of the frontline round or recruiting more frontline stave to market place the brand. Managers collect information that is vital to the organisation from the frontline employees in relation to run and products which is converted into knowledge that is useful to the organisation and hel ps the caller-up favourably compete with i! ts competitors. Interaction with customers helps the manager to better suppress the preferences of the customers what they like and do not like about the products and serve being offered and the manager also gains insight to how best the customer can be served better. Being in contact with frontline staff helps the manager to find out whether or not the just information is being passed on...If you want to get a intellectual essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper